Milestone reached in trial of new approach to consumer engagement on network...
This week Victorian energy network company, AusNet Services, reached a milestone in a trial under NewReg, a new engagement approach for future network services. NewReg is aimed at making consumer...
View ArticleRegulator confirms course correction on NSW and ACT network costs
Energy Consumers Australia’s CEO, Rosemary Sinclair, said today’s decisions by the Australian Energy Regulator about revenues for electricity distribution networks in NSW and the ACT was an important...
View ArticleFinal decision on initiative to fix the price safety-net for electricity...
The Australian Energy Regulator published its final decision today on measures to re-establish a safety-net for consumers with a “default market offer” which should reduce price risks for electricity...
View ArticleEnergy Charter Independent Accountability Panel appointed
The announcement today about the appointment of the Independent Accountability Panel for The Energy Charter is an important governance development for the industry initiative. Dr Cassandra Goldie, Mr...
View ArticleEnergy reform to put consumers in driver’s seat, but must be extended to...
The Australian Energy Market Commission’s draft rule change will see industrial consumers paid to lower energy use at peak times and signaled an important pivot to value the role of consumers and their...
View ArticleConsumer Engagement and Innovation Award Shortlists Announced
Consumer Engagement Award Energy networks putting customers at the centre of their business decisions have been shortlisted for the 2019 Energy Consumers Australia, Consumer Engagement Award including...
View ArticleEnergy Consumers Australia appoints new Reference Committee
The Energy Consumers Australia Board today announced the appointment of the members of the 2019/21 Reference Committee. The Committee is an important part of our approach, providing the Board with...
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Energy Network Annual Award Winners Announced
Energy network businesses that deliver customer outcomes and innovative ways of solving the sector’s complex problems were recognised last night at the Energy Networks Australia 2019 Annual Awards....
View ArticleEnergy Charter signatories’ first disclosures about consumer outcomes published
The Energy Charter Independent Accountability Panel today published the disclosures by Energy Charter signatories about their performance serving their customers in 2019. The disclosures will be...
View ArticleCoordination is critical to optimising power system for more affordable...
CEO of Energy Consumers Australia Rosemary Sinclair today encouraged industry, consumers and policy makers to engage with a complex but important piece of work by the Australian Energy Market...
View ArticleEnergy Charter takes early steps to pivot the sector to consumers
The Independent Accountability Panel set up to monitor progress under the CEO-led Energy Charter has released its first assessment of energy companies progress with good early signs. Energy Consumers...
View ArticleNew industry energy tech code to protect households and business
The Australian Competition and Consumer Commission’s decision to authorise a new industry code to protect consumers buying a range of new energy products, including batteries and solar will fill a...
View ArticleAssurance about prices and affordability key to the future of the grid
A key part of the puzzle in keeping downward pressure on energy prices will be defining a clear Plan for building the energy system of the future, taking account of the energy transformation and...
View ArticleCEO Rosemary Sinclair set to depart Energy Consumers Australia
After 5 years’ service as inaugural CEO of Energy Consumers Australia, Rosemary Sinclair will step down in early March for a new opportunity in Australia’s internet domain name policy and...
View ArticleEnergy Consumers Australia statement on COVID-19
Australians are grappling with an extraordinary set of challenges at the moment ranging for the health impact of Covid-19 to the economic impacts. At this time, the energy sector must do everything in...
View ArticleEnergy companies’ response to COVID-19 must be rapid, coordinated and...
Commenting after the COAG Energy Council meeting today, Energy Consumers Australia CEO Lynne Gallagher welcomed the call for the energy sector to implement measures to relieve pressures on energy...
View ArticleRegulator sets clear expectations for energy companies to protect consumers
Energy Consumers Australia CEO Lynne Gallagher has called for energy companies to move swiftly and enact measures to protect consumers during the COVID-19 pandemic, following the Australian Energy...
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2020 Gill Owen Scholar Announced
Energy Consumers Australia is pleased to announce that the recipient of the 2020 Gill Owen Scholarship is Joel Dignam. Joel’s work honours the legacy of Dr Gill Owen who was a respected policy...
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Energy Network Annual Award Winners Announced
Energy network businesses that deliver customer outcomes and innovative ways of solving the sector’s complex problems were recognised last night at the Energy Networks Australia 2019 Annual Awards....
View ArticleClik here to view.
2020 Gill Owen Scholar Announced
Energy Consumers Australia is pleased to announce that the recipient of the 2020 Gill Owen Scholarship is Joel Dignam. Joel’s work honours the legacy of Dr Gill Owen who was a respected policy...
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